---
title: "How can I monitor the status of a queue job?"
url: "https://dm0bkdes5q7a2ls.productfruits.help/en/article/how-can-i-monitor-the-status-of-a-queue-job"
language: "en"
last_updated: "2026-03-26T14:02:03.558Z"
---

# How can I monitor the status of a queue job?

With the right tools and process you can monitor the status of the Job Queue (the search_queue_<GUID> table) on a Spirion Windows Agent.

To monitor the status of the **Job Queue** (the `search_queue_<GUID>` table) on a Windows agent, you must connect to the local PostgreSQL instance running on that machine.

## 1\. Connection Requirements

-   **Tool:** Use **pgAdmin 4** (typically pre-installed on Spirion agent VMs).
-   **Host:** `localhost`
-   **Port:** **5433** (Note: This is *not* the default Postgres port of 5432).
-   **Maintenance Database:** `spirion`
-   **Credentials:** You must retrieve the temporary Username and Password from the **Test Runner portal** (under **Manage Agents** → **Get Postgres Creds**).

## 2\. Identifying the Correct Table

In pgAdmin, navigate to **Databases** → **spirion** → **Schemas** → **public** → **Tables**.

-   Look for a table named `search_queue_<GUID>` (e.g., `search_queue_3f9b2c1e...`).
-   **Warning:** Ignore the table named simply `search_queue`; that is just a template. The table with the long GUID suffix is the active queue for your current scan.
-   If you do not see a GUID table*:* The scan may not have started yet, or it may have already finished and been cleaned up (cleanup usually happens 15 minutes after completion).

## 3\. Checking Queue Health (SQL Queries)

Open the **Query Tool** in pgAdmin and run the following commands to see the distribution of work:

```sql
SELECT status, COUNT(*) AS row_count
FROM public.search_queue_<REPLACE_WITH_YOUR_GUID>
GROUP BY status
ORDER BY status;
```

#### How to Interpret the Status Codes:

-   **0 (Pending):** Work that is discovered but not yet started. If this number is high, the scan is still in progress.
-   **1 (Processing):** Work currently being searched by a worker.
-   **2 (Processed):** Work successfully completed. These rows are deleted automatically after 15 minutes.
-   **3 (Failed):** Transient error. The system will retry these up to 3 times (with a 5-minute wait between attempts).
-   **4 (PermFailed):** The job failed all retries. These are kept for 4 hours for debugging before being deleted.

## 4\. Troubleshooting common "Stuck" Queues

-   **Is it moving?** Run the count query twice. If the count for `status 1` or `status 2` isn't changing, the Search Agent may be hung.
-   **Orphaned Jobs:** If an agent crashes, jobs in `status 1` should automatically revert to `status 0` within approximately **one minute** so another worker can pick them up.
-   **Missing Table:** If the scan is "Running" in the console but no `search_queue_<GUID>` exists, check the agent logs for "Queue creation failed" errors.
