---
title: "How to Reset a User's Password"
url: "https://dm0bkdes5q7a2ls.productfruits.help/en/article/how-to-reset-a-users-password"
language: "en"
last_updated: "2026-05-20T14:07:18.563Z"
---

# How to Reset a User's Password

You can reset passwords and authenticators on the User Management page within Spirion Sensitive Data Platform.

## Overview

You can reset passwords and authenticators on the [User Management](https://dm0bkdes5q7a2ls.productfruits.help/en/article/user-management-overview) page within Spirion Sensitive Data Platform.

> **Important!** Before proceeding review the [Password Policy](https://dm0bkdes5q7a2ls.productfruits.help/en/article/password-policy) topic.

## Reset a User Password

Use the following steps to reset a user's password:

1.  From the left side navigation menu navigate to the User Management page (Settings > User Management).
2.  Locate the user for which you want to reset the password.
3.  Click the ellipse menu at the end of the row.
4.  Click **Reset Password**. A pop-up window displays to confirm whether to send an email to the user for password reset or not.  
      
    ![](https://docs.spirion.com/Content/Resources/Images/Assets/2.3%20Images/Reset_Password_236x276.png)
5.  Click the blue **Send** button to send the email or else click the **Cancel** button.  
      
    ![](https://docs.spirion.com/Content/Resources/Images/Assets/2.3%20Images/ResetUserPasswordpopup_559x198.png)