---
title: "How to Manage Ignored Sensitive Data Matches and Locations"
url: "https://dm0bkdes5q7a2ls.productfruits.help/en/article/working-with-scan-results-view-or-change-status-of-ignored-matches"
language: "en"
last_updated: "2026-09-29T21:21:04.517Z"
---

# How to Manage Ignored Sensitive Data Matches and Locations

This topic describes how to how to ignore sensitive data locations (files including file path, and emails) and specific sensitive data matches within locations, as well as view and change the status of both ignored locations and sensitive data matches.

## How to Ignore Sensitive Data Matches

To ignore specific sensitive data matches captured by your sensitive data scans, use the following steps:

1.  From the left side navigation menu select **Scans** > **Scan Results**.
2.  The "Scan Results" page opens.
3.  Adjust the available options and click the blue "Find Scan Results" button.
4.  A table of scan results appears sorted by most recent date/time, by default.
5.  Locate the scan result you want to ignore.
6.  Click the kebab menu on the right and select **View Matches**.  
      
    ![](https://cdn-assets.productfruits.com/f54b2542-3ce1-4e2a-9801-9a2f8b4533f6)
7.  In the **Location Details** pop-up window, locate the specific record(s) you want to ignore - such as a specific credit card number match - and in the **User Action** column, check the **Ignore** checkbox for each match you want to ignore.  
      
    ![](https://cdn-assets.productfruits.com/79c0d503-cf01-4c8d-a16b-f783a59103f8)
8.  In the **Match Actions** section, in the top left part of the window, click the **Ignore** button. Note that the Ignore button displays the number of matches selected in parenthesis ().
9.  The **Ignore Matches** pop-up window opens and specifies how many matches you have set to ignore in future scans by the selected Agents.
10.  Under "Ignore For:" select one of the following options:
11.  -   **Discovering Agent**
     -   **All Agents**  
           
         ![](https://cdn-assets.productfruits.com/e6a22b44-0abb-46c3-acf3-e67451b89a24)
12.  Click the blue **Confirm** button to save or the **Cancel** button to discard your changes.
13.  Click the blue **Close** button.

### How to Manage Ignored Sensitive Data Matches or Locations

You can view ignored results from your scan by category:

-   **Location** - The file - including file path - that contains one or more sensitive data matches. For example: C:\\windows\\users\\passwords\\password.txt
-   **Matches** - Specific sensitive data matches, such as a specific: social security number, date of birth, SIN, IMEI, credit card number, etc..

#### How to View or Change the Status of Ignored Locations

Use the following steps to view or change the status of ignored sensitive data locations captured by your scan:

1.  From the left side navigation menu select **Scans** > **Scan Results**.
2.  The "Scan Results" page opens.
3.  Adjust the available options and click the blue "Find Scan Results" button.
4.  A table of scan results appears sorted by most recent date/time, by default.
5.  Select one or more scans that you want to review for ignored results.
6.  In the top right corner click the blue **Actions** button.
7.  Select **View Ignored Locations** from the sub-menu that appears.  
      
    ![](https://cdn-assets.productfruits.com/4fee08fc-41a8-4300-8abe-fe364ed98aab)
8.  In the **Ignored Locations** pop-up window, you can view all ignored Locations.  
      
    ![](https://cdn-assets.productfruits.com/1f61def6-5c69-4fa0-a326-90f93d6aedea)
9.  To **unignore** a Location:
10.  1.  In the **Ignored Locations** pop-up window, find the specific file Location (file or email including path) you want to unignore.
     2.  From the kebab menu on the right, select **Unignore**.  
           
         ![](https://cdn-assets.productfruits.com/b85b3c2a-9a32-4f54-9222-c3824bf538d4)
11.  The **Location** status is updated when you next run the scan.

#### How to View or Change the Status of Ignored Matches

Use the following steps to view or change the status of ignored sensitive data matches:

1.  From the left side navigation menu select **Scans** > **Scan Results**.
2.  The "Scan Results" page opens.
3.  Adjust the available options and click the blue "Find Scan Results" button.
4.  A table of scan results appears sorted by most recent date/time, by default.
5.  Select one or more scans that you want to review for ignored results.
6.  Click the blue **Actions** button in the top right corner and select **View Ignored Matches** from the sub-menu that appears:  
      
    ![](https://cdn-assets.productfruits.com/ccd768e6-d8f6-4040-be87-f1b1477da940)
7.  In the **Ignored Matches** pop-up window, you can view all ignored matches.
8.  To unignore a Match:
9.  1.  In the **Ignored Matches** pop-up window, find the Match to stop ignoring (unignore).
    2.  From the kebab menu on the right, select **Unignore**.  
          
        ![](https://cdn-assets.productfruits.com/1fc50d9a-9f7b-4e2b-b207-c674786b17fa)
    3.  Click the blue **Close** button at the bottom of the pop-up window.
    4.  The **Match** status is updated when you next run the scan.