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Spirion Customer Support site has moved to archTIS Help Center

Spirion Customer Support has moved to the archTIS Help Center. Access the archTIS Help Center from the "archTIS Help Center" link in the SDP help widget.

The Spirion customer support help site has moved.

The content and help available at the previous Zendesk-based support site - https://support.spirion.com - now resides in the archTIS Help Center. This includes content supporting the Spirion product line: Spirion Sensitive Data Platform, Sensitive Data Manager, Sensitive Data Watcher, or Sensitive Data Finder.

Beginning August 26, 2026, submit all new support requests through the archTIS Help Center. Access the archTIS Help Center from the "archTIS Help Center" link in the help widget available in the bottom right corner of Spirion Sensitive Data Platform:

You can open and track tickets, respond to support updates, and access our Knowledgebase.

To help ensure a smooth transition, all open Spirion tickets and available support history has been migrated to the new site.

Note: Use the archTIS ticketing system in the Help Center for support ticketing.

Access the archTIS ticketing from the "Open a Ticket" link in the help widget available in the bottom right corner of Spirion Sensitive Data Platform:

The email account "support@spirion.com" is no longer available.

If you have not registered yet, please create your archTIS Help account!

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